Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed, and which regulator oversees its operations?
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Fan Strategy operates under a licence issued by the Curacao Gaming Control Board. The licence requires the platform to adhere to strict fairness, security and anti‑money‑laundering standards. Players should still verify that online sports betting is legal in their own country before registering.
02 What is the minimum deposit and which payment methods can I use on Fan Strategy?
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The minimum deposit on Fan Strategy is $10 (or equivalent in your currency). Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz, and Bitcoin or other major cryptocurrencies. All deposit methods are processed instantly and without any added fees.
03 How does Fan Strategy handle bets on a World Cup match that is postponed or cancelled?
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If a World Cup match is postponed before kick‑off, all bets on that market are void and the stake is returned to your account. When a match is cancelled after the start, bets remain valid and are settled according to the official result, unless the governing body declares the result void. In both cases Fan Strategy will notify you of any adjustments.
04 What does 'cash out' mean, and can I use it on World Cup matches at Fan Strategy?
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'Cash out' lets you settle a bet before the event finishes, locking in a profit or limiting a loss based on the current odds. The feature is available for most pre‑match and in‑play World Cup markets, but its availability can change as the match progresses. If cash out is offered, you’ll see the option in your bet slip with the current payout amount.
05 What responsible gambling tools does Fan Strategy offer, and how do I set a deposit limit?
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Fan Strategy provides self‑exclusion, reality checks, deposit limits and session time‑outs to help you stay in control. To set a deposit limit, log in, go to ‘Responsible Gambling’ in account settings, choose ‘Deposit Limit’, and enter the daily, weekly or monthly cap you prefer. Limits take effect immediately and can be adjusted, but removing a limit requires a 24‑hour cooling‑off period.
06 How long does it take to withdraw my winnings, and are there any fees?
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Withdrawals to e‑wallets such as Skrill or Neteller are usually processed within 24 hours, while bank transfers take 3‑5 business days. Fan Strategy does not charge any withdrawal fees, though your payment provider may impose its own charges. All withdrawals are subject to identity verification; once your account is verified, the requested amount is sent to your chosen method.